Worked example 1
A retailer considers closing its online division. Accounts show: stores ROCE 18%, online ROCE 4%, online revenue growing 25% but operating loss $2 m. Discuss how accounting data informs the decision.
Show solution outline
For closure: Low ROCE (4%) destroys value vs stores (18%); operating loss drains group profit; resources could fund store refurbishment with higher return.
Against closure: Revenue growth 25% suggests future potential not captured in historic loss; closure costs (redundancies, contracts); segment data may omit shared costs fairly.
Strategic synthesis: Use contribution analysis (5.4.2) for incremental online costs, NPV of continuing vs closing (10.3), plus qualitative brand presence online. Accounting starts the debate — does not alone decide.