Skip to content

9609 · 2.2.4

Motivation methods in practice: financial motivators, non-financial motivators — common mistakes

Common exam mistakes on 9609 Motivation methods in practice: financial motivators, non-financial motivators. Learn what loses marks, then practise the topic with Examiner’s Ink.

Exam tip 1

When evaluating a financial motivator, always consider its suitability for the specific job role. For example, piece-rate is effective for a factory production line worker where output is measurable, but wholly inappropriate for a school teacher whose performance is qualitative and multi-faceted.

Exam tip 2

Justification is key. Do not simply list motivators. For every method you suggest, you must explain why it is suitable for the business in the case study. Use phrases like: 'Performance-related pay would be appropriate for the sales team because their output is directly measurable...' or 'Job enrichment would be effective for the skilled designers as it would meet their esteem needs and...'

Is more money always the best way to motivate employees?

Not necessarily. While money is a powerful motivator, especially for satisfying basic needs (Maslow), its effectiveness can diminish. Once employees earn enough to be comfortable, they are often more motivated by non-financial factors like recognition, responsibility, and interesting work (Herzberg's motivators). Over-reliance on money can even demotivate if the system is seen as unfair.

Are non-financial motivators just a cheap alternative to giving a pay rise?

This is a common misconception. While methods like praise are low-cost, implementing effective non-financial strategies such as job enrichment or empowerment is not 'free'. It requires significant management time, investment in employee training, and potentially costly reorganisation of production processes. These methods aim for deep, long-term intrinsic motivation, not just short-term cost savings.

Can any motivational method be used for any job?

No, the choice of motivator must be appropriate for the job role and the individual. For example, piece-rate pay is only suitable for jobs where output is easily counted and standardised. It would be impossible to apply to a research scientist or a senior manager, whose performance is complex and qualitative. For them, performance-related pay based on targets, or non-financial motivators like autonomy, would be far more suitable.