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9609 · 3.3.6

Place (channels of distribution) flashcards

Revision flashcards for Cambridge 9609 Place (channels of distribution) (syllabus 3.3.6). Flip, recall, then mark a real past-paper question.

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    What is a channel of distribution?

    The route a product takes from the producer to the final consumer. It can be direct (no intermediaries) or indirect (with intermediaries like wholesalers and retailers).

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    Define 'intermediary'.

    A business or individual that links the producer to the consumer. Examples include wholesalers, retailers, and agents. They add value but also add a cost layer.

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    What is the primary function of a wholesaler?

    To buy goods in large quantities (bulk) from producers and sell them in smaller quantities to retailers. This function is known as 'breaking bulk'.

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    Explain 'disintermediation'.

    The removal of intermediaries from a distribution channel, often facilitated by e-commerce, which allows producers to sell directly to consumers and retain a larger profit margin.

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    What is a multi-channel distribution strategy?

    Using a combination of different distribution channels to reach a wider market. For example, selling through a physical store, a website, and also through independent retailers.

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    What is channel conflict?

    Tension or disagreement among members of a distribution channel. For example, when a manufacturer's direct online sales are seen as competing with its own retail partners.

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    What is intensive distribution?

    A strategy where a product is made available in as many outlets as possible. It is suitable for low-price, high-volume convenience goods like soft drinks or newspapers.

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    What is selective distribution?

    A strategy of using a limited number of outlets in a geographical area to sell products. It is common for shopping goods like home appliances or clothing, where consumers are willing to travel to a specific store.

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    What is exclusive distribution?

    A strategy where the producer gives only one retailer the right to sell its products in a specific geographic area. This is used for luxury goods to maintain brand image and exclusivity.

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    Direct channel?

    Manufacturer → Customer (own website, factory shop, direct sales force).

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    Indirect channel?

    Uses intermediaries — e.g. Manufacturer → Wholesaler → Retailer → Customer.

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    Retailer role?

    Bulk breaking, display, advice, location convenience, credit.

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    Wholesaler role?

    Bulk buying from producer, storage, delivery to retailers.