Worked example 1
National retailer merges with rival, doubling stores to 1,200. Unit costs fall 8% year one but rise 3% year three. Explain using economies and diseconomies.
Show solution outline
Year 1 economies: Bulk purchasing from suppliers (technical), single IT/ad campaign (marketing/financial), central warehousing.
Year 3 diseconomies: Integration chaos — duplicate HQs, conflicting cultures (7.2.4), slow decisions (7.1.2 tall hierarchy), demotivated staff fearing redundancy (2.2).
Evaluation: Merger theoretically sound for scale but management failed to capture synergies — need delayering and culture programme before further expansion.