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9990 · 2.5.1

Types of advertising and advertising techniques — practice questions

Practice and worked examples for 9990 Types of advertising and advertising techniques. Short previews only — attempt the full question in MarkScheme against the official scheme.

Worked example 1

A car brand runs an emotional TV advert showing a family road trip (ATL). It also sends personalised emails with test-drive offers to website visitors (BTL). A celebrity athlete appears in both. A public health campaign uses fear appeals showing accident statistics, paired with safety feature information. Compare the techniques and evaluate their likely effectiveness.

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TV family road trip — ATL + emotional appeal: Mass reach builds brand awareness (2.5.3) and positive affect — associates car with family bonding, not specifications. High-involvement product (2.3.1) — emotion creates favourable attitude before rational comparison.

Personalised email — BTL: Targeted to interested visitors — higher conversion rate, measurable ROI. Test-drive offer = behavioural call to action.

Celebrity athlete — endorsement + peripheral route: Transfers success, performance, attractiveness to brand. Processed via peripheral route (2.5.2 ELM) — cue-based, not argument-based.

Fear appeal — public health: Statistics create anxiety → effective only if safety features offer clear solution and audience feels efficacy (protection motivation theory). Without solution → denial/defensive avoidance.

Evaluate — ATL vs BTL: ATL builds long-term recognition but hard to measure; BTL drives immediate action but limited reach. Combined = integrated campaign.

Evaluate — limitations: Emotional adswear-out effect with repetition. Celebritynegative publicity risk. Fear appealsethical concerns if causing distress without actionable advice. Digital targetingprivacy concerns.

Worked example 2

An e-commerce company, 'Zenith Watches', runs two digital advertising campaigns for a new watch priced at 150.150.

  • Campaign A (Social Media): Cost = $1,200. It generated 240,000 impressions and 4,800 clicks, resulting in 96 sales.
  • Campaign B (Search Engine): Cost = $1,500. It generated 60,000 impressions and 3,000 clicks, resulting in 150 sales.

Calculate the Click-Through Rate (CTR), Conversion Rate (CR), and Return on Investment (ROI) for each campaign to evaluate their effectiveness.

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Formulas Used:

  • CTR (%) = (Total Clicks / Total Impressions) × 100
  • CR (%) = (Total Conversions / Total Clicks) × 100
  • Revenue ($) = Number of Sales × Price per item
  • ROI (%) = ((Revenue - Cost) / Cost) × 100

Campaign A: Social Media

  1. Calculate CTR:
    • CTR = (4,800 clicks / 240,000 impressions) × 100
    • CTR = 0.02 × 100
    • CTR = 2.0%
  2. Calculate Conversion Rate (CR):
    • CR = (96 sales / 4,800 clicks) × 100
    • CR = 0.02 × 100
    • CR = 2.0%
  3. Calculate ROI:
    • Revenue = 96 sales × $150/watch = $14,400
    • ROI = ((14,40014,400 - 1,200) / 1,200)×1001,200) \times 100
    • ROI = (13,200/13,200 / 1,200) × 100
    • ROI = 1100%

Campaign B: Search Engine

  1. Calculate CTR:
    • CTR = (3,000 clicks / 60,000 impressions) × 100
    • CTR = 0.05 × 100
    • CTR = 5.0%
  2. Calculate Conversion Rate (CR):
    • CR = (150 sales / 3,000 clicks) × 100
    • CR = 0.05 × 100
    • CR = 5.0%
  3. Calculate ROI:
    • Revenue = 150 sales × $150/watch = $22,500
    • ROI = ((22,50022,500 - 1,500) / 1,500)×1001,500) \times 100
    • ROI = (21,000/21,000 / 1,500) × 100
    • ROI = 1400%

Evaluation:

  • CTR: Campaign B (5%) was more effective at generating clicks from impressions than Campaign A (2%), suggesting the search ads were more relevant to user intent.
  • CR & ROI: Campaign B also had a higher conversion rate (5% vs 2%) and a much greater ROI (1400% vs 1100%), indicating that while it cost more, it was significantly more profitable because it reached a more motivated audience.