Step 1: Calculate the current monthly cost.
500 kg × 20/kg=10,000 per month
Step 2: Calculate the new monthly cost.
500 kg × 14/kg=7,000 per month
Step 3: Calculate the monthly and annual cost saving.
Monthly saving = 10,000−7,000 = 3,000
Annual saving = $3,000/month × 12 months = $36,000
Step 4: Analyse the stakeholder conflict.
- Shareholders/Owners: Their objective is profit maximisation. They would strongly support this switch as the $36,000 annual saving directly increases profit, leading to a higher return on their investment.
- Local Supplier (External Stakeholder): Their objective is to have regular orders and a stable income. This decision directly conflicts with their objective as they would lose a contract worth $10,000 per month (or $120,000 per year). This could significantly harm their business.
- Customers (External Stakeholder): Their objective is to receive high-quality coffee and may value the cafe's support for local businesses. If the new overseas beans are of lower quality or if customers dislike the move away from local sourcing, they may become dissatisfied. This could lead to a loss of sales, potentially offsetting the cost savings. The conflict is between the business's desire for lower costs and the customers' desire for quality and local values.