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7115 · 2.1

Motivating workers

**Motivating workers** (2.1) opens the people section. Use the **case firm's problems** — turnover, absence, complaints — as the reason for the motivation method you recommend.

Need to know

What you need to know

  • Motivation is a deliberate tool used by management and leadership to achieve strategic objectives.
  • Management often uses extrinsic motivators and control systems to ensure task completion.
  • Leadership focuses on intrinsic motivation, vision, and employee commitment.
  • The application of motivational strategies directly impacts employee behaviour and performance.

Explanation

Motivating workers

  1. Motivation is a deliberate tool used by management and leadership to achieve strategic objectives.
  2. Management often uses extrinsic motivators and control systems to ensure task completion.
  3. Leadership focuses on intrinsic motivation, vision, and employee commitment.
  4. The application of motivational strategies directly impacts employee behaviour and performance.