Internal and external communication

Need to know

What you need to know

• Communication provides the data needed for all levels of decision-making.
• It involves both internal data (e.g., financial reports) and external data (e.g., market research).
• Effective information exchange reduces uncertainty and risk in decision-making.
• It ensures employees have the necessary information to complete tasks to the required standard.

Explanation

Internal and external communication

1. Communication provides the data needed for all levels of decision-making.
2. It involves both internal data (e.g., financial reports) and external data (e.g., market research).
3. Effective information exchange reduces uncertainty and risk in decision-making.
4. It ensures employees have the necessary information to complete tasks to the required standard.