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7115 · 3.2

Market research — practice questions

Practice and worked examples for 7115 Market research. Short previews only — attempt the full question in MarkScheme against the official scheme.

Worked example 1

A drinks company plans a new energy drink for teenagers. State three research purposes before launch.

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1. Segment sizing: How many teenagers buy energy drinks? Is the segment growing (3.1.3)?

2. Concept & taste testing: Do target customers like flavour, branding, can design? Focus groups (3.2.2).

3. Price sensitivity: What price maximises volume vs margin? Links to penetration vs skimming (3.3.4).

Without research, firm risks wrong mix and wasted promotion spend.

Worked example 2

A tech firm is considering launching a new smartwatch. The launch will cost $2,000,000. Without research, managers estimate a 40% chance of success, which would generate $3,000,000 in profit. A market research study costing $50,000 is proposed. The marketing director believes this research could increase the probability of a successful launch to 75% by refining the product features. Evaluate whether the firm should undertake the market research.

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This problem can be solved by comparing the Expected Monetary Value (EMV) of the two options: launching with research vs. launching without research.

Step 1: Calculate the EMV of launching WITHOUT research.

The potential outcomes are success (profit) or failure (loss of launch cost).

  • Value of Success = +3,000,0003,000,000
  • Value of Failure = -2,000,0002,000,000
  • Probability of Success = 40% or 0.4
  • Probability of Failure = 100% - 40% = 60% or 0.6

EMV = (Value of Success × P(Success)) + (Value of Failure × P(Failure)) EMV = (3,000,000×0.4)+(3,000,000 \times 0.4) + (-2,000,000 × 0.6) EMV = 1,200,0001,200,000 - 1,200,000 **EMV without research = 00**

Step 2: Calculate the EMV of launching WITH research.

First, account for the definite cost of the research. Then, calculate the EMV of the launch decision with the improved probabilities.

  • Cost of Research = -50,00050,000
  • Value of Success = +3,000,0003,000,000
  • Value of Failure = -2,000,0002,000,000
  • New Probability of Success = 75% or 0.75
  • New Probability of Failure = 100% - 75% = 25% or 0.25

EMV of launch decision = (3,000,000×0.75)+(3,000,000 \times 0.75) + (-2,000,000 × 0.25) EMV of launch decision = 2,250,0002,250,000 - 500,000 = 1,750,0001,750,000

Now, subtract the cost of the research to find the total EMV for this option: Total EMV = 1,750,0001,750,000 - 50,000 **Total EMV with research = 1,650,0001,650,000**

Step 3: Conclusion & Evaluation.

  • EMV without research = 00
  • EMV with research = 1,650,0001,650,000

Comparing the two expected values, undertaking the market research leads to a much higher expected financial outcome (1,650,000vs1,650,000 vs 0). The $50,000 investment in research is justified because it significantly reduces the risk of failure and increases the potential financial return by $1,650,000. Therefore, the firm should conduct the market research.