7115 · 4.3
Achieving quality production
**Achieving quality production** (4.3) — the **quality control** versus **quality assurance** distinction is the core. Link defects to **brand damage**, **recall costs** and lost customers.
Need to know
What you need to know
- QC is product-oriented and focuses on defect detection.
- QA is process-oriented and focuses on defect prevention.
- QC is a reactive measure, performed during and after production.
- QA is a proactive measure, implemented before and during production.
- Responsibility for QC often lies with a specific inspection team, whereas QA involves everyone.
Explanation
Achieving quality production
- QC is product-oriented and focuses on defect detection.
- QA is process-oriented and focuses on defect prevention.
- QC is a reactive measure, performed during and after production.
- QA is a proactive measure, implemented before and during production.