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9699 · 9.3

The impact of the new media — common mistakes

Common exam mistakes on 9699 The impact of the new media. Learn what loses marks, then practise the topic with Examiner’s Ink.

Exam tip 1

When discussing the neophiliac view, use specific examples like the use of Twitter during the Arab Spring or the rise of educational YouTube channels to illustrate the potential for positive social change.

Exam tip 2

To strengthen a cultural pessimist argument, link it to established sociological theories. For example, connect corporate dominance online to Marxist ideas of ruling class ideology, or the spread of fake news to Postmodernist ideas about truth and reality.

Exam tip 3

In an exam, avoid taking a one-sided view. Acknowledge both the potential of new media to empower social movements and the significant limitations and criticisms, such as 'slacktivism' and state control.

Exam tip 4

When writing about surveillance, clearly distinguish between state surveillance (e.g., monitoring for terrorism) and corporate surveillance (e.g., targeted advertising). Use the term 'digital panopticon' to demonstrate strong conceptual understanding.

Is 'new media' just another term for social media like TikTok and Instagram?

No, this is a common misconception. Social media is a significant part of the new media, but the term is much broader. It encompasses all digital, interactive, and converged media forms, including streaming services (Netflix), online news sites, blogs, video games, and virtual worlds. The key characteristics are digitality and interactivity, not just social networking.

Does the new media automatically lead to more democracy and freedom?

Not necessarily. While neophiliacs argue it empowers citizens and facilitates protest, cultural pessimists highlight its limitations. Governments can use new media for surveillance and propaganda, and corporations can control information flow. The phenomena of 'fake news' and 'echo chambers' can also undermine informed democratic debate, showing that the impact of new media on democracy is complex and contested.

Is everyone's experience of the new media the same?

Absolutely not. The concept of the 'digital divide' is crucial here. There are significant inequalities in access to and use of new media based on social class (cost of devices/data), age ('digital natives' vs. older generations), disability, and geographical location (urban vs. rural broadband). This means the purported benefits and risks of the new media are not distributed equally across society.