9609 · 1.5.1
Business stakeholders
**Business stakeholders** (1.5.1) opens **Topic 1.5**. **Stakeholder** ≠ **shareholder** — examiners check you know the difference.
Need to know
What you need to know
- Stakeholders are any party with a direct interest in a business's success.
- Internal stakeholders are part of the organisation, e.g., employees, managers, owners.
- External stakeholders are outside the organisation but are impacted by it, e.g., customers, suppliers, government.
- The relationship (internal or external) determines the nature of the stakeholder's objectives and influence.
Explanation
Business stakeholders
- Stakeholders are any party with a direct interest in a business's success.
- Internal stakeholders are part of the organisation, e.g., employees, managers, owners.
- External stakeholders are outside the organisation but are impacted by it, e.g., customers, suppliers, government.
- The relationship (internal or external) determines the nature of the stakeholder's objectives and influence.