9609 · 2.1.2
Workforce planning
**Workforce planning** (2.1.2) prevents **skill shortages** and costly **overstaffing**. Case questions often describe **growth or automation** — show the **planning chain**: audit → forecast → gap → action.
Need to know
What you need to know
- Aligns HR strategy with overall business objectives.
- A continuous process, not a single event.
- Aims to have the right people, with the right skills, in the right place, at the right time.
- Helps avoid costly labour surpluses (redundancy) or deficits (unfilled orders).
Explanation
Workforce planning
- Aligns HR strategy with overall business objectives.
- A continuous process, not a single event.
- Aims to have the right people, with the right skills, in the right place, at the right time.
- Helps avoid costly labour surpluses (redundancy) or deficits (unfilled orders).