Operations methods: job, batch, flow, mass customisation

Need to know

What you need to know

• Product is a one-off item made to a customer's specific order.
• Requires highly skilled and adaptable labour.
• Production process is flexible but often slow.
• Unit costs are high due to lack of economies of scale.
• Can lead to high worker motivation due to varied and challenging work.

Explanation

Operations methods: job, batch, flow, mass customisation

1. Product is a one-off item made to a customer's specific order.
2. Requires highly skilled and adaptable labour.
3. Production process is flexible but often slow.
4. Unit costs are high due to lack of economies of scale.