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9609 · 4.1.4

Operations methods: job, batch, flow, mass customisation — practice questions

Practice and worked examples for 9609 Operations methods: job, batch, flow, mass customisation. Short previews only — attempt the full question in MarkScheme against the official scheme.

Worked example 1

Furniture firm makes standard chairs (high volume) and custom office fit-outs (low volume). Recommend production methods for each.

Show solution outline

Standard chairs: Flow or batch — predictable demand, low unit cost competes on price; inventory of popular models.

Custom fit-outs: Job production — unique specs, site measurement, skilled joiners; quote per project.

Optional hybrid: Mass customisation for chair fabrics/colours online while frame is batch-built — links 3.3.4 product variety with efficient base production.

Worked example 2

Artisan Bakes plans to produce 100,000 packs of a new organic cookie line annually. They are evaluating two production methods. Using the data below, calculate the total annual cost and cost per unit for each method and recommend the most cost-effective option.

Option A: Batch Production

  • Fixed Costs (annual): 50,00050,000
  • Variable Cost per pack: 0.800.80
  • Batch Size: 1,000 packs
  • Setup Cost per batch: 200200

Option B: Flow Production

  • Fixed Costs (annual, excluding machinery): 80,00080,000
  • Variable Cost per pack: 0.300.30
  • Machinery Investment: $250,000 (with a 5-year life, use straight-line depreciation to find the annual cost)
Show solution outline

Step 1: Calculate Total Cost for Batch Production

  1. Number of batches: 100,000 packs / 1,000 packs per batch = 100 batches
  2. Total setup costs: 100 batches * $200/batch = $20,000
  3. Total variable costs: 100,000 packs * $0.80/pack = $80,000
  4. Total Annual Cost (Batch): Fixed Costs + Total Setup Costs + Total Variable Costs 50,000+50,000 + 20,000 + 80,000=80,000 = **150,000**

Step 2: Calculate Cost per Unit for Batch Production

  • Unit Cost (Batch): Total Annual Cost / Total Packs $150,000 / 100,000 packs = $1.50 per pack

Step 3: Calculate Total Cost for Flow Production

  1. Annual machinery cost (depreciation): $250,000 / 5 years = $50,000 per year
  2. Total fixed costs: Annual Fixed Costs + Annual Machinery Cost 80,000+80,000 + 50,000 = 130,000130,000
  3. Total variable costs: 100,000 packs * $0.30/pack = $30,000
  4. Total Annual Cost (Flow): Total Fixed Costs + Total Variable Costs 130,000+130,000 + 30,000 = **160,000160,000**

Step 4: Calculate Cost per Unit for Flow Production

  • Unit Cost (Flow): Total Annual Cost / Total Packs $160,000 / 100,000 packs = $1.60 per pack

Step 5: Recommendation

Based on these calculations, Batch Production is the more cost-effective method at an annual output of 100,000 units. It has a lower total annual cost (150,000vs150,000 vs 160,000) and a lower cost per unit (1.50vs1.50 vs 1.60). The high initial investment and fixed costs of flow production are not justified at this production volume.