9609 · 7.3.3
Emotional intelligence (Emotional Quotient, EQ)
9609 A Level — Goleman's EQ components, link to leadership effectiveness, and developing EQ.
Need to know
What you need to know
- EQ is the ability to understand and manage one's own emotions and those of others.
- Daniel Goleman's work established EQ as a key predictor of leadership success.
- Unlike IQ, emotional intelligence is not fixed and can be developed over time.
- High EQ contributes to better communication, stress management, and relationship building in business.
Explanation
Emotional intelligence (Emotional Quotient, EQ)
- EQ is the ability to understand and manage one's own emotions and those of others.
- Daniel Goleman's work established EQ as a key predictor of leadership success.
- Unlike IQ, emotional intelligence is not fixed and can be developed over time.
- High EQ contributes to better communication, stress management, and relationship building in business.