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9609 · 7.3.3

Emotional intelligence (Emotional Quotient, EQ)

9609 A Level — Goleman's EQ components, link to leadership effectiveness, and developing EQ.

Need to know

What you need to know

  • EQ is the ability to understand and manage one's own emotions and those of others.
  • Daniel Goleman's work established EQ as a key predictor of leadership success.
  • Unlike IQ, emotional intelligence is not fixed and can be developed over time.
  • High EQ contributes to better communication, stress management, and relationship building in business.

Explanation

Emotional intelligence (Emotional Quotient, EQ)

  1. EQ is the ability to understand and manage one's own emotions and those of others.
  2. Daniel Goleman's work established EQ as a key predictor of leadership success.
  3. Unlike IQ, emotional intelligence is not fixed and can be developed over time.
  4. High EQ contributes to better communication, stress management, and relationship building in business.