9609 · 7.3.3
Emotional intelligence (Emotional Quotient, EQ)
**Emotional intelligence** (7.3.3) completes **Topic 7.3**. Link EQ to **7.2.4 barriers** (empathy overcomes status fear) and **2.2 motivation** (recognition needs).
Need to know
What you need to know
- EQ is the ability to understand and manage one's own emotions and those of others.
- Daniel Goleman's work established EQ as a key predictor of leadership success.
- Unlike IQ, emotional intelligence is not fixed and can be developed over time.
- High EQ contributes to better communication, stress management, and relationship building in business.
Explanation
Emotional intelligence (Emotional Quotient, EQ)
- EQ is the ability to understand and manage one's own emotions and those of others.
- Daniel Goleman's work established EQ as a key predictor of leadership success.
- Unlike IQ, emotional intelligence is not fixed and can be developed over time.
- High EQ contributes to better communication, stress management, and relationship building in business.