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9609 · 7.1.4

Control, authority and trust

9609 A Level — authority, control systems, trust culture, and balancing control with empowerment.

Need to know

What you need to know

  • Authority is the legitimate right to command, linked to a formal position.
  • It is crucial for decision-making, delegation, and maintaining order.
  • Clear authority structures, shown in organisational charts, prevent conflict.
  • It forms the basis upon which control and accountability are built.

Explanation

Control, authority and trust

  1. Authority is the legitimate right to command, linked to a formal position.
  2. It is crucial for decision-making, delegation, and maintaining order.
  3. Clear authority structures, shown in organisational charts, prevent conflict.
  4. It forms the basis upon which control and accountability are built.