Skip to content

9609 · 7.1.5

Centralisation and decentralisation

9609 A Level — central vs decentral decision-making, factors affecting choice, and IT-enabled hybrid models.

Need to know

What you need to know

  • Decision-making authority is retained by top management at the corporate centre.
  • Ensures standardisation of procedures and policies across all departments and locations.
  • Can result in slower decision-making as issues must pass up the chain of command.
  • May reduce the motivation and job satisfaction of middle and junior managers.

Explanation

Centralisation and decentralisation

  1. Decision-making authority is retained by top management at the corporate centre.
  2. Ensures standardisation of procedures and policies across all departments and locations.
  3. Can result in slower decision-making as issues must pass up the chain of command.
  4. May reduce the motivation and job satisfaction of middle and junior managers.