9609 · 7.1.5
Centralisation and decentralisation
**Centralisation and decentralisation** (7.1.5) — common **12–20 mark** theme. Use **case geography, product range, and crisis context** to justify your recommendation.
Need to know
What you need to know
- Decision-making authority is retained by top management at the corporate centre.
- Ensures standardisation of procedures and policies across all departments and locations.
- Can result in slower decision-making as issues must pass up the chain of command.
- May reduce the motivation and job satisfaction of middle and junior managers.
Explanation
Centralisation and decentralisation
- Decision-making authority is retained by top management at the corporate centre.
- Ensures standardisation of procedures and policies across all departments and locations.
- Can result in slower decision-making as issues must pass up the chain of command.
- May reduce the motivation and job satisfaction of middle and junior managers.