9609 · 7.1.6
Line and staff
9609 A Level — line vs staff roles, advisory functions, conflict, and clear role design.
Need to know
What you need to know
- Line roles form the direct chain of command and are focused on core business objectives.
- Line managers have direct authority to give orders to subordinates.
- Staff roles provide specialist advice and support services to line departments.
- Staff roles have advisory authority (influence) but not direct command authority over line employees.
Explanation
Line and staff
- Line roles form the direct chain of command and are focused on core business objectives.
- Line managers have direct authority to give orders to subordinates.
- Staff roles provide specialist advice and support services to line departments.
- Staff roles have advisory authority (influence) but not direct command authority over line employees.