9609 · 7.1.6
Line and staff
**Line and staff** (7.1.6) completes **Topic 7.1**. Use **concrete roles from the case org chart** — who is line vs staff?
Need to know
What you need to know
- Line roles form the direct chain of command and are focused on core business objectives.
- Line managers have direct authority to give orders to subordinates.
- Staff roles provide specialist advice and support services to line departments.
- Staff roles have advisory authority (influence) but not direct command authority over line employees.
Explanation
Line and staff
- Line roles form the direct chain of command and are focused on core business objectives.
- Line managers have direct authority to give orders to subordinates.
- Staff roles provide specialist advice and support services to line departments.
- Staff roles have advisory authority (influence) but not direct command authority over line employees.