9609 · 7.2.2
Methods of communication
9609 A Level — verbal, written, visual, and electronic methods with suitability for context.
Need to know
What you need to know
- Includes meetings, interviews, presentations, and phone calls.
- Advantage: Immediate feedback and the ability to interpret non-verbal cues.
- Disadvantage: No permanent record and potential for misinterpretation if messages are complex.
- Best suited for: Sensitive topics, building relationships, and quick decision-making.
Explanation
Methods of communication
- Includes meetings, interviews, presentations, and phone calls.
- Advantage: Immediate feedback and the ability to interpret non-verbal cues.
- Disadvantage: No permanent record and potential for misinterpretation if messages are complex.
- Best suited for: Sensitive topics, building relationships, and quick decision-making.