9609 · 7.2.2
Methods of communication
**Methods of communication** (7.2.2) — examiners want **justified choice**, not a list. Match **method to message**: redundancy news ≠ Slack emoji.
Need to know
What you need to know
- Includes meetings, interviews, presentations, and phone calls.
- Advantage: Immediate feedback and the ability to interpret non-verbal cues.
- Disadvantage: No permanent record and potential for misinterpretation if messages are complex.
- Best suited for: Sensitive topics, building relationships, and quick decision-making.
Explanation
Methods of communication
- Includes meetings, interviews, presentations, and phone calls.
- Advantage: Immediate feedback and the ability to interpret non-verbal cues.
- Disadvantage: No permanent record and potential for misinterpretation if messages are complex.
- Best suited for: Sensitive topics, building relationships, and quick decision-making.