9609 · 7.2.1
Purposes of communication
9609 A Level - internal and external communication purposes, links to motivation and control.
Need to know
What you need to know
- Communication provides the data needed for all levels of decision-making.
- It involves both internal data (e.g., financial reports) and external data (e.g., market research).
- Effective information exchange reduces uncertainty and risk in decision-making.
- It ensures employees have the necessary information to complete tasks to the required standard.
Explanation
Purposes of communication
- Communication provides the data needed for all levels of decision-making.
- It involves both internal data (e.g., financial reports) and external data (e.g., market research).
- Effective information exchange reduces uncertainty and risk in decision-making.
- It ensures employees have the necessary information to complete tasks to the required standard.