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9609 · 7.2.4

Barriers to communication

9609 A Level — language, noise, status, cultural and technological barriers with solutions.

Need to know

What you need to know

  • A barrier is any obstacle that distorts or blocks a message.
  • Impacts include operational inefficiency, low morale, and poor decision-making.
  • The term 'noise' in communication theory refers to all types of barriers.
  • Overcoming barriers is a key responsibility of management to achieve business goals.

Explanation

Barriers to communication

  1. A barrier is any obstacle that distorts or blocks a message.
  2. Impacts include operational inefficiency, low morale, and poor decision-making.
  3. The term 'noise' in communication theory refers to all types of barriers.
  4. Overcoming barriers is a key responsibility of management to achieve business goals.